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Media caption, ‚They’re all booking up‘: Australian tourists hoping to get to Paris
Kelly North and Bethany Massey-Chase found themselves at St Pancras facing train cancellations to Paris due to what staff referred to as „a blockage in the tunnel.“
„They’ve just said all services are cancelled,“ Kelly stated, noting that some services were still listed as operational on the Eurostar website.
The two travelers expressed their frustration about the lack of specific information regarding rescheduling. Bethany remarked, „Everyone with a booking today needs to move it.“
„People are still waiting here. I think they’re still expecting that they’ll get on, but there’s nothing happening,“ Kelly added.
Fortunately, Bethany mentioned that they managed to secure a train for tomorrow, but emphasized the urgency, saying, „We’ve had to get on really quick because they’re all booking out.“
Kelly noted the heightened stress among passengers, saying, „Everyone’s a bit stressed; they’re all asking for help.“
Additionally, Bethany pointed out that younger travelers have been assisting those less familiar with technology in navigating the rebooking process online, stating, „All the young ones are stepping in and helping out.“
Bildquelle: ai-generated